Terms & Conditions
歡迎光臨網上購物網站GROUNDWORK Online Shop（以下統稱為”我們”）。當您在我們的網站（以下統稱為＂本網站＂）上登記成為會員、從我們的網站上購物或從享用其他服務（以下統稱為＂本服務＂），即代表您同意以下的使用條款（以下統稱為＂本條款＂）。
Terms & Conditions :
Thank you for visiting GROUNDWORK Online Shop (hereinafter referred to as to “We”, “Us”, “the Site”). By using our service, such as member registration, placing order, (hereinafter “the Service”), you are agreeing to all of the Terms & Conditions (hereinafter “the Agreement”) as follow.
If you have any opinion about the Site or this Terms & Conditions, please contact our customer service team.
A “Member” is a general term for a user who requests registration in accordance with the procedure stipulated by Us after complete understanding and consenting to the content of the Agreement, other policies of the Site, and for whom this request is accepted by Us.
i. Registration：You will need to register an account to use the Service available to you on the Site. To register an account, you agree to provide information, such as your name, e-mail address, contact number and delivery address that is true, accurate, current and complete. If you are under the age of 18, you must let your parents or guardians know about the Site and the Agreement before you register. We reserve the right to only accept orders from you if you are aged 18 or above.
ii. ID and Password Management：You must keep your password safely. We shall not be liable for any responsibility caused by unauthorized use of your member account due to your password leakage. If you feel or suspect that the security of your account has been compromised or if there is unauthorized use of your account, please contact Us immediately.
iii. Change of Information：You can manage your information from “My Account”. We do not bear any responsibility for any damages incurred as a result of failure to update registration information appropriately
The Agreement governs all the goods and services provided by Us. If you continue to purchase any goods or use any services in the Site, it means that you acknowledge and declare that you have read, understood and agreed to abide the terms and conditions herein. You need to provide complete and updated information in accordance with our stated requirements, including but not limited to your name, e-mail address, contact number and delivery address and etc.
When you wish to purchase a product from Us, you shall request purchase of the product using a method specified by Us. Make sure the color, quantity and size of the product are accurate, then confirm your delivery address and click “Confirm Order”. A contract exists between you and Us when a verifying e-mail is to be sent to your e-mail address provided.
Once you selected the goods or services at the Site, completed entering all payment information and confirmed the purchase order, the order cannot be cancelled or revised.
The risk of all goods will be transferred to you when the goods are delivered to your designated delivery address, but We retain the title to the goods until you or the paying bank have settled the outstanding charges of the goods.
In the following cases, you cannot purchase products from within the Site even if information relating to those products is listed on the site:
i. When the shipping destination of the product is in a country or region to which the shipping company specified by Us cannot ship.
ii. When We determines that selling the product in question may infringe upon the rights and authority of a third party.
The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation.
We endeavor to dispatch all products ordered on the next working day (except Saturday, Sunday and public holiday of Hong Kong SAR) after the order has been placed and accepted by Us.
Normally the product will be arrived after 2 working days for local Hong Kong delivery, depends on the destination.
We do not bear any responsibility for any forfeiture, fines, returns, or other measures taken due to purchase or use prohibitions or limitations in the country to which you belong.
Please also see “Shipping Method”for details.
5.Exemptions from Responsibility
All the information in the Site is only for your reference only and should not be regarded as professional advice. We will not make any expressed or implied statement, representation or warranty for the accuracy or completeness of the said information.
In any circumstances, We will not be responsible for any liability (including, without limited to,) any errors or omissions in any content of or information in the Site, nor be responsible for any loss or damage caused by publishing, reproducing, transmitting or distributing the content in the Site.
We do not have the right to control the content of any webpages and/or any links therein provided by the information providers, and We will not be liable for such links and/or the content, the respective providers will be liable for the content and/or the links they provided.
The products and information in the Site are only provided within the legally permitted areas from time to time. We will not intend to provide the Site information to users who are within the area which has legal restriction on our release of information. You must understand and comply with such restrictions. We shall not be liable for any claims caused by the default or omission of products and/or services provided and/or supplied by other suppliers or service providers.
We do not make any assurances regarding, nor do We bear any responsibility for damages, loss, or disadvantage that arises due to defects in quality, material quality, performance, functionality, and compatibility with other products as regards products sold via the Service.
The Site does not bear any responsibility for any damage, loss, or disadvantage incurred either directly or indirectly by a Member in the following cases when the Site temporarily discontinues, interrupts, or changes service:
i. When fire, earthquake, flood, thunder and lightning episodes, blizzard, or other acts of God occur.
ii. When war, internal dispute, terrorism, explosions, riots, or other social instabilities occur.
iii. When the Site is not able to receive appropriate service from the telephone company, shipping company, or internet provider with which the Site contracts.
iv. When the Site is unable to respond technologically for some reason.
6.Changes to Agreement
We reserve the absolute right to modify the terms and conditions, the description of products and scope of services and other features. We shall not be liable for any loss or damage resulting from such modification. After the Terms herein are revised, your continued use of this website shall constitute your acknowledgement and acceptance of such amendments.
Should there be any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.